Return Policy

HairSoReal has a 100% RISK FREE guarantee. If for any reason you are unsatisfied with our product, simply call us or email us at info@buyhairsoreal.com within 7 days of your order and a full refund less shipping and handling (assuming the customer paid for shipping. If there was a free shipping offer we will determine the shipping and handling fee to be deducted) will be issued promptly if the following conditions are met. You must return at least 90% of the products shipped to you in a unused condition to be eligible for the 100% risk free guarantee. Refunds will not be authorized with a RMA number if more than 10% have been used. Return shipping and handling fees will be at your expense.

Items returned to us without a RMA number will be refused or discarded without a refund. Please ship your authorized returns with a traceable and insured service, we will not be reponsible for lost packages.